SDR (Sales Manager)

We are actively looking for exceptional sales development representatives (SDR) This is an inside sales representative that focuses on outreach, prospecting, and lead qualification. Connecting with as many leads as possible and determining if they’re good customer fits.

Nurturing prospects and when they are ready or have a requirement the SDR will BANT qualify and convert them to a marketing qualified lead (MQL) Our SDRs move leads through the sales pipeline. They connect and learn about our prospects’ IT businesses and needs. If a prospect is a good fit, SDRs schedule the next steps with our senior sales team.
Identify prospect decision-makers and key stakeholders, uncover critical business issues, stimulate interest and communicate The Company’s value proposition while leveraging an Account-Based Marketing approach.

Responsibilities:

• Our SDR’s nurture, answer questions and send resources/assets/relevant content to potential customers.
• Schedule demonstrations while making and tracking activities (email, phone, social)
• Ensure a smooth hand-off of these leads to Strategic Sales Executives
• Ensure 100% CRM data integrity- and enrich as you nurture
• Stay current on industry issues/trends and competitive offerings.

Requirements:

We see our SDR’s as the first point of contact in showcasing our brand and our capabilities.

This role is very important. Must be proficient in 365/ used CRM/ great telephone manner- and enjoy calling and nurturing our prospects / digital selling techniques / data-obsessed. Above all, you would be joining a friendly team with experts across the whole of IT. So, your personality and ethos of working as ONE team must be ingrained. We pride ourselves on delivering exceptional service from the initial call to the retention of long-term customers.

We do IT differently

Of course you can expect tailored IT solutions and 24/7, international support, along with an industry-leading team of IT support engineers delivering all the specialist services you need. But we do much more than that. We go the extra mile by putting you first, explaining things properly, and doing whatever we can to make the Client’s life easier, and all while tailoring our support to their exact specifications. In short, with us, you’ll get the results you deserve.

We’re a Managed Services Provider and trusted IT solutions company.

We take care of Client’s IT, so they have more time to focus on what you do best. With a range of trusted IT services, from support to security to maintenance, Clients can leave it all in the hands of our highly capable, industry-leading experts. Best of all, we do whatever we can to make Client’s life easier — so we’ve become as well known for our customer service as we are for our IT.

Our IT engineers go the extra mile to put our clients first and tailor our services to their needs. Our accredited experience with Cyber Security helps us protect Client’s people and their data; enhance their network, to streamline their processes and connectivity; and even create Cloud storage, so there’s a secure, dedicated place for every file on their system.

Even better, our Service Desk can manage it all for the Client, with level 1st, 2nd and 3rd line support available 24/7, 365 days of the year and adapted for any size of business. The way we work is completely agile, too. We’re committed to provide exceptional service.

We have European coverage based from our offices in Germany, which means we serve companies anywhere in the world – even though we’ve been right here in Stevenage since 1998. We also work with both the private and public sectors.

We’re accredited. Working with carefully selected partners, known for cutting-edge software and technologies, is just one more reason we’re trusted in the industry for our IT solutions and services. – Our partners include Microsoft, DELL Technologies, Arcservce, DELL OEM, Fujitsu and NetApp Gold, datto, BeyondSecurity to name a few.

So, why choose us?

• Managed Services Provider, founded in 1998 HO based in Stevenage, London and offices in Frankfurt Germany – delivering an outstanding 5-star service for SME’s Globally.
• Our UK-based team is ready to support
• Accredited experts Our trained, trusted, and certified IT engineers have extensive hands-on experience, and we’re proud to be accredited with Cyber Essential Plus for ISO 9001 & ISO 27001. Whatever the Client need, we’ll take care of it. Innovative and supportive Whether infrastructure or security, we’ll pull together the right IT solution for them, finding clever ways to solve even the most complex problems and explaining them in simple, straightforward terms.
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• End-to-end service. We handle everything — from risk analysis to project management, delivery and review — and always focus on delivering quality and care.
• It’s why we’re such a trusted service in the industry, and why clients come back to us again and again.
• At our company our IT engineers are some of the best in their fields globally, for Dell EMC, Modern Datacentres and Cloud. Most MSPs say it, but we mean it! So why do companies partner with us? We have all bases covered to help the Client manage and support their Datacentre infrastructure more effectively.
• Industry accreditation’s including ISO 9001 & 27001, we aim to compliment our customers business strategy and become their partner to success.